Billings and Collections Specialist

We are looking for a Billings and Collections Specialist to release the monthly billings of the Condominium Corporation and to collect payments from the unit owners, tenants, and visitors within the property.

Roles and Responsibilities

1. Billings

• Encodes meter readings for billing to unit owners and tenants
• Prints the hard copy of the billings
• Prepares the billings signed by the Property Manager for release
• Prints the Disconnection Notices
• Prepares the Disconnection Notices for release
• Prepares documents needed for Credit Memo or Debit Memo

2. Collections

• Issues receipts pertinent to nature of payment (i.e. Official Receipt for Association Dues, Acknowledgement Receipt for Security Bond)
• Encodes all receipts issued in the system
• Prepares the Daily Collection and Deposit Report (DCDR)
• Submits the duly signed DCDR to Treasury Department
• Performs initial cash count
• Prepares deposit slip for verified cash and check collections
• Monitoring of post-dated checks (PDC) for timely deposit
• Monitoring of bank deposits for timely issuance of receipts

3. Customer Orientation

• Receives and handles billings and collections concerns efficiently by addressing them directly and/or endorsing them to the Administrative Officer to ensure resolution of concern
• Receives and handles non-billings and collections concerns efficiently by endorsing the concern to appropriate PMO personnel

4. Business Process

• Observes the established policies and procedures
• Complies with implemented controls
• Coordinates with internal auditors and ensures that internal audit findings are addressed
• Adheres to established timetables and deadlines

5. Learning and Growth

• Participates in seminars and learning sessions designed to improve skills needed in performing job functions

6. Others

• Perform and complete any and all other tasks that may be assigned by the Administrative Officer, Property Manager, Area Manager, Operations Manager, and/or the Head of DPMC

Requirements and Skills

• Bachelor’s Degree in any four-year course
• At least 6 months of work experience in the same function and/or industry
• Ideally, at least 1 year of work experience in a residential condominium project using Microsoft Dynamics AX
• Knowledge in cash handling and identification of counterfeit money
• Basic math skills
• Proficient verbal and listening communications skills in Filipino and English
• Ability to manage multiple tasks simultaneously
• Excellent interpersonal skills
• Proficient in Microsoft Office Applications (e.g. Excel, Word, Outlook), and ideally, Microsoft Dynamics AX